At Digital Disruption Academy Limited, we are committed to providing transparent and easily accessible information regarding our refund/return policy and delivery policy for the courses we offer. We believe in creating a seamless and positive experience for our students. Below, you will find a clear summary of these policies:
Refund/Return Policy:
1. Eligibility for Refund/Return:
- Full Refund: Students who withdraw from a course before the course’s start date are eligible for a full refund of the course fees.
- Partial Refund: After the initial 50% days (Days vary from course to course), no refunds will be provided. However, students may be eligible for a partial refund on a case-by-case basis if they have valid reasons such as medical issues or other extraordinary circumstances. Digital Disruption Academy Limited will assess such cases individually. Any exceptions to the refund policy need to be agreed upon by our team in writing.
2. Refund Process:
- To request a refund, students must send a formal refund request to our support team at upskill@digitaldisruptiontech.com, including the reason for the refund.
- Refunds will be processed within seven business days after the request is approved.
3. Course Materials Return:
- Digital course materials (e.g., digital downloads, online content) are non-returnable.
Delivery Policy:
1. Course Access:
- Students will receive immediate access to digital course materials, including lectures, resources, and assessments upon successful enrollment and payment. The scheduled courses will be delivered as per the agreed schedule.
2. Physical Materials:
- Most of our course materials are Digital. If the course includes physical materials (e.g., textbooks or workbooks), these will be shipped to the address provided during enrollment.
- Delivery times may vary depending on the student’s location.
3. Technical Requirements:
- Students are responsible for ensuring they meet the technical requirements necessary to access and complete the course, including a stable internet connection and compatible devices.
4. Support and Assistance:
- For any issues related to course access or delivery of physical materials, students can contact our customer support team at [upskill@digitaldisruptiontech.com] or [(+44) 0 791 792 7167].
Contact Information:
For any inquiries or clarifications regarding our refund/return policy or delivery policy, please feel free to reach out to us at [upskill@digitaldisruptiontech.com].
We value your trust in Digital Disruption Academy Limited and strive to provide the best learning experience possible. These policies are designed to ensure fairness and clarity in all our course offerings. Your satisfaction is our priority, and we look forward to assisting you on your educational journey.
Thank you for choosing Digital Disruption Academy Limited.